TERMS AND CONDITIONS
ONE-TO-ONE SPANISH LESSONS
Class duration and schedule
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Each lesson lasts 55 minutes or 85 minutes.
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Students who take one lesson per week may only purchase the 5-lesson package.
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If a lesson falls on a public holiday, it will be rescheduled before or after that date at a time agreed upon by both the student and the teacher.
Cancellation and Rescheduling Policy
To ensure clear planning and consistent progress, the following policy applies to all students.
Payment Dates
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Package payment dates are fixed and are not affected by cancellations or rescheduled lessons.
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Even if a student has pending lessons, the payment date for the next package remains unchanged.
Cancellations (Students Taking 1 Lesson per Week)
The number of lessons that may be canceled without rescheduling depends on the package purchased:
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5-lesson package: 1 cancellation per package
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10-lesson package: 2 cancellations per package
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20-lesson package: 4 cancellations per package
Once this limit has been exceeded, the following rescheduling rules will apply.
Exceptional Reposition Classes
With prior agreement from the teacher, some lessons may exceptionally be rescheduled to Friday afternoons or Saturday mornings.
Important Note
Packages are designed to be completed within a specific number of weeks. This policy ensures that lessons follow the original schedule and that learning remains consistent and organized.
Teacher and student responsibilities
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Both the student and the teacher are responsible for being punctual.
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If the student does not join the lesson, the teacher will remain online for the entire lesson, and the session will be considered completed.
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If the teacher is unable to attend a lesson, it will not be counted. If possible, it will be rescheduled within the same week according to the student's availability. Otherwise, an extra day will be added to the package.
Referral Program
Refer a Friend. If your friend enrolls in classes, you will receive one free lesson
ONLINE SPANISH CLASSES FOR TEENAGERS.
Terms and Conditions
Target Students
These classes are designed for students aged 12 and older. Students younger than 12 are not accepted unless the teacher and student share a common language that can be used as a bridge language during instruction.
Shared Language and Teaching Methodology
Classes follow a communicative, dynamic, and structured approach, adapted to the needs, objectives, and learning pace of each student.
To ensure effective learning, it is essential that both teacher and student share a common language (for example, English) that allows instructions and explanations to be understood when necessary. If this requirement is not met, classes may not be feasible.
Materials and Resources
The teacher may use materials from publishers, visual resources, songs, stories, and other educational materials specifically designed for teaching Spanish to children and teenagers.
Activities are adapted to the interests and learning pace of each student.
Families will receive information about the teaching approach and, if desired, may obtain suggestions to support learning at home.
IB Classes
For students enrolled in the IB PYP (Primary Years Programme) or IB MYP (Middle Years Programme), classes combine the development of Spanish communicative competence with support in foreign language acquisition and academic content aligned with the school curriculum.
Planning is carried out in accordance with the IB Learner Profile and the corresponding learning approaches and objectives.
Class lenght
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Standard lessons last 55 minutes.
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In exceptional cases, 45-minute lessons may be offered for students aged 10 and 11, when special attention spans or learning needs require it.
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These lessons include 40 minutes of direct instruction and 5 minutes dedicated to updating learning records and planning the next session.
Payments and Cancellations
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All payments must be made in advance.
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Lessons may be purchased individually or in packages of 5, 10, or 20 sessions.
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Lessons must be canceled at least 24 hours in advance; otherwise, the lesson will be considered completed.
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In cases of illness or force majeure, rescheduling may be considered.
Invoices are issued upon request.
Data Protection and Online Platforms
CONSULTING FOR ELE/SPANISH TEACHERS
Payment and Scheduling Policy
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Payment: All sessions must be paid for in advance.
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Start Date: The start date of the tutoring or consulting sessions will be agreed upon by both parties.
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Booking Deadline: After purchase, the student has two weeks to schedule the sessions.
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Session Duration: Each session lasts 55 minutes and cannot be divided into shorter periods.
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Schedule Changes: Any changes to booked dates must be agreed upon by both parties. Otherwise, the original schedule will remain in effect.
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Validity of the 5-Session Package: The 5-session consultation package is valid for 3 months from the date of purchase. After this period, any unused sessions will expire and cannot be refunded or rescheduled.
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Student Responsibility: It is the student's responsibility to schedule sessions within the established validity period.
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